FAQ

  • 1. Any discount available for the big quantity order?

    • The price of our LED lights products can be negotiated if you have big quantity order or some projects in hand.

  • 2. Is the sample for free?

    • Sorry, based on our company policy, we can not supply the free sample to our client. We prefer our client to buying the sample from us.

  • 3. How To Place Order?
    • Step 1: you get quotation from our sales
    • Step 2: you send PO or follow information to our sales
    • 1) Item number of products you order
    • 2) Quantity
    • 3) Buyer Name
    • 4) Shipping destination and shipping method (if you are not sure, our sales will advise according to your order)
    • 5) Consignee
    • Step 3: our sales will send PI(proforma invoice) to you, which include order details,shipment, payment and delivery information
    • Step 4: if you agrees to PI, please kindly arrange payment.
    • Step 5: after we receive payment, we will let you know and begin to execute your order.
    • Step 6: after shipment, we will send you tracking number(express), AWB(air cargo) or B/L(sea cargo)
    • Step 7: you get your order and check quality. If it's OK, order process end.
  • 4. Warranty

    • We provide two years warranty for all of our products.

  • 5. Payment
    • For sample order, we accept Paypal , West Union or T/T(bank transfer)
    • For bulk order, we accept T/T(bank transfer) or L/C(letter of credit)
  • 6. Shipment
    • a. For sample order, we use courier like DHL, UPS, TNT, FEDEX, EMS. UPS is our prefer. You can assign you own courier.
    • b. For larger order, air cargo or sea cargo is the best choice. You can also assign the forwarder to make the transportation.